Business Communication for Success is adapted from a work produced by a publisher who has requested that they and the original author not receive attribution.
Business Communication for Success (BCS) provides a comprehensive, integrated approach to the study and application of written and oral business communication to serve both student and professor.
BCS is designed to help students identify important information, reinforce for retention, and demonstrate mastery with a clear outcome product.
This open book is licensed under a Creative Commons License (CC BY-NC-SA). You can download Business Communication for Success ebook for free in PDF format (13.3 MB).
Table of Contents
Effective Business Communication
Delivering Your Message
Understanding Your Audience
Effective Business Writing
Revising and Presenting Your Writing
Feedback in the Writing Process
Business Writing in Action
Developing Business Presentations
Organization and Outlines
Presentations to Inform
Presentations to Persuade
Business Presentations in Action
Intrapersonal and Interpersonal Business Communication
Negative News and Crisis Communication
Intercultural and International Business Communication
Group Communication, Teamwork, and Leadership