Service Design Capabilities

by Nicola Morelli, Amalia de Götzen, Luca Simeone

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Book Description

This open book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers' capabilities in light of the new roles that have opened up in innovation processes on different scales.After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.

This open book is licensed under a Creative Commons License (CC BY). You can download Service Design Capabilities ebook for free in PDF format (2.3 MB).

Book Details

Subject
Business and Management
Publisher
Springer
Published
2021
Pages
99
Edition
1
Language
English
ISBN13
9783030562816
ISBN10
3030562816
ISBN13 Digital
9783030562823
ISBN10 Digital
3030562824
PDF Size
2.3 MB
License
CC BY

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