The Art of Community

Building the New Age of Participation

by Jono Bacon

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Book Description

Online communities provide a wide range of opportunities for supporting a cause, marketing a product or service, or building open source software. The Art of Community helps you recruit members, motivate them, and manage them as active participants. Author Jono Bacon offers experiences and observations from his 14-year effort to build and manage communities, including his current position as manager for Ubuntu.

Discover how your community can become a reliable support network, a valuable source of new ideas, and a powerful marketing force. This expanded edition shows you how to keep community projects on track, make use of social media, and organize collaborative events. Interviews with 12 community management leaders, including Linus Torvalds, Tim O'Reilly, and Mike Shinoda, provide useful insights.
- Develop specific objectives and goals for building your community
- Build processes to help contributors perform tasks, work together, and share successes
- Provide tools and infrastructure that enable members to work quickly
- Create buzz around your community to get more people involved
- Harness social media to broadcast information, collaborate, and get feedback
- Use several techniques to track progress on community goals
- Identify and manage conflict, such as dealing with divisive personalities

This open book is licensed under a Open Publication License (OPL). You can download The Art of Community ebook for free in PDF format (20.7 MB).

Table of Contents

Chapter 1
The Art of Community
 
Chapter 2
Planning Your Community
 
Chapter 3
Communicating Clearly
 
Chapter 4
Processes: Simple Is Sustainable
 
Chapter 5
Supporting Workflow with Tools and Data
 
Chapter 6
Social Media
 
Chapter 7
Building Buzz
 
Chapter 8
Measuring Community
 
Chapter 9
Managing and Tracking Work
 
Chapter 10
Governance
 
Chapter 11
Handling Conflict and Relationships
 
Chapter 12
Creating and Running Events
 
Chapter 13
Hiring a Community Manager
 
Chapter 14
Community Case Book
 
Chapter 15
Onward and Upward
 

Book Details

Publisher
O'Reilly Media
Published
2012
Pages
574
Edition
2
Language
English
ISBN13 Digital
9781449312060
ISBN10 Digital
1449312063
PDF Size
20.7 MB
License
Open Publication License

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